Uzbekistan Crypto Store Reviews: Licensed Stores as of 28 September 2026
Crypto store reviews in Uzbekistan as of 28 September 2026 for all eight operating stores in the NAPP register. Where ratings exist, what users of the crypto wallet in Paynet complain about, which stores have no reviews and how a store differs from an exchange.
Updated 1 October 2026: according to the NAPP register as of 1 October 2026, CRYPTOCORP, C-CASH and T-FIRM have been suspended for another six months and the CRYPTO MARKET license has been revoked; the table of active licenses lists 13 crypto store licenses, five of them suspended. The status lines have been updated; the reviews are still as of 28 September 2026. Details in "NAPP Suspends Licenses of Three Crypto Stores and Revokes Crypto Market".
In brief: as of 1 October 2026, the register of the National Agency of Perspective Projects (NAPP) lists 13 crypto store licenses in Uzbekistan; five of them are suspended and eight are active with no suspension notes; three services have reviews with ratings. Among the eight stores, Asterium has the most reviews (app stores, Yandex Maps, Trustpilot; collected on 28 September 2026): 218 on Google Play, 100 in the App Store feed (2 of 3 pages), 27 on Yandex Maps and 8 on Trustpilot. The CityPay wallet in the Paynet app has 63 reviews in a keyword export from 6,390 reviews of Paynet on Google Play for 24 September 2025 – 27 September 2026 (31 of them 1-star) and 12 in an export from the App Store. Voluto (PAYNET CRYPTO LLC) has one review on Yandex Maps. T-REX, C-BASE, UNEX PAYMENTS, NAQD-EX and COINPAY have no ratings on these platforms; 2GIS, Google Maps, Otzovik, iRecommend and Telegram comments were not checked.
Crypto stores in the NAPP register as of 28 September 2026
The license register (analyzed row by row on 28 September 2026, statuses re-checked on 1 October 2026) lists 13 crypto store licenses in its table of active licenses, five of which are suspended. Active with no notes:
| Store (license, issue date) | Service | Reviews as of 28 September 2026 (app stores, Yandex Maps, Trustpilot) |
|---|---|---|
| PAYNET CRYPTO (CS #0006, 8 August 2023) | Voluto office, 2A Labzak Street | 1 review on Yandex Maps |
| T-REX (CS #0010, 11 September 2023) | t-rex.uz: "REDEMPTION PERIOD" | none |
| COINPAY (CS #0011, 10 July 2024) | coinpay.uz | none, see COINPAY reviews |
| CITY PAY GATE (CS #0012, 24 February 2025) | CityPay wallet in the Paynet app | 63 + 12 in the keyword export |
| C-BASE (CS #0015, 24 July 2023, reissued 18 July 2025) | no website found (c-base.uz does not respond) | none |
| ASTERIUM (CS #0017, 2 April 2026) | Asterium Wallet app, office | on all four platforms |
| UNEX PAYMENTS (CS #0018, 24 June 2026) | unexpay.uz: "Launching soon" | none |
| NAQD-EX (CS #0019, 6 August 2026) | naqdex.uz web service | none |
Suspended for six months (as of 1 October 2026): CRYPTOCORP (CS #0007), C-CASH (CS #0008) and T-FIRM (CS #0009) — again, from 1 October 2026 (orders No. 81, 79 and 80 of 28 September 2026; previously from 1 April 2026), CRYPTO EXPRESS (CS #0003, from 1 June 2026) and CRYPTO MAGNAT (CS #0016, from 1 September 2026). The CRYPTO MARKET license (CS #0002, suspended from 1 March 2026) was revoked by order No. 77 of 2 September 2026 "due to failure to apply for reinstatement of the license" (translated from Russian): as of 28 September 2026 the entry was still among the active ones, and as of 1 October 2026 it is in the table of invalid licenses (details). A "CryptoMag" listing at its address does exist on Yandex Maps (4.4 from 38 ratings). For details, see our breakdown of the register.
CityPay in Paynet: crypto wallet reviews
According to a CityPay help article (6 March 2026), the wallet is "integrated into the Paynet application". In the NAPP register, CITY PAY GATE JV LLC (email on the citypay.io domain; founders: PAYNET JSC and UAB City Pay with 45% each, Koberidze David with 10%) holds licenses CD #0004 and CS #0012. CityPay has no app of its own in Uzbekistan's app stores (search on 28 September 2026), so we looked at reviews of Paynet.
The export:
- Google Play, Paynet (4.9 on the store page; 4.87 in the page markup; 216,002 ratings): 6,390 reviews in Russian and Uzbek from 24 September 2025 (the date of CityPay's advertisement on Kapital.uz) to 27 September 2026, UTC+5; 63 in the keyword export, of which 31 are 1-star and 23 are 5-star;
- the Uzbekistan App Store feed, Paynet (4.7 on the store page; 4.71 per Apple lookup; 23,085 ratings): 500 entries on 10 of 10 pages, 4 September 2020 – 23 September 2026 according to Apple's feed; 12 in the keyword export (title and text), all since 10 October 2025, 10 of them 1-star.
Keywords: «крипт» (excluding «скрипт»), «kripto», «crypto», «citypay», «city pay», «сити пэй», «usdt», «tether», «bitcoin», «биткоин», «toncoin», «btc», «voluto». The reviews do not show which legal entity carried out the author's transaction.
Purchase not credited. Oljas Joldasov (Google Play, 1 star, 13 June 2026): "The money is debited, but the USDT doesn't arrive in the wallet." (translated from Russian)
Section not working. Jo'rabek Qayumov (Google Play, 5 stars, 18 August 2026): "Nimaga Crypto hamyon ishlamayapti?" — "why isn't the Crypto wallet working?" (translated from Uzbek).
Minimums and fees. Nuraddin Abdusharipov (Google Play, 2 stars, 11 February 2026): "…tashqi hamyonga chiqarib olmoqchi edim shunga minimum chiqarish miqdori nega ancha baland" — "…I wanted to withdraw to an external wallet, so why is the minimum withdrawal amount so high" (translated from Uzbek). According to a CityPay help article (4 August 2026), purchases start from the equivalent of 2 USDT, with a fee of 1% from a Paynet card, 2% from Humo and 3% from Uzcard; the conversion rate was not captured (intercom.help, 28 September 2026).
What users praise. Kamronbek Quchqorov (Google Play, 5 stars, 9 February 2026): "Ayniqsa, litsenziyaga ega kripto savdosi yoqadi. Lekin baʼzida kriptohamyon boʻlimi 'Xatolik' deb ishlamayapti." — "I especially like the crypto trading with a license. But sometimes the crypto wallet section doesn't work and says 'Error'." (translated from Uzbek).
How Paynet responds. On Google Play, the developer replied to all 63 reviews: 52 on the same day, 9 on the next day, and in two cases the reply is dated earlier than the review (the review was edited). To Jo'rabek Qayumov's question of 18 August 2026, Paynet replied: "Xizmat vaqtincha ishlamayapti, texnik ishlar olib borilmoqda. Yaqin orada yana ishga tushiriladi" — "the service is temporarily unavailable, technical work is under way. It will be relaunched soon" (translated from Uzbek); Ghost Azazel (Google Play, 5 stars, 2 September 2026) wrote about the section being unavailable: "I wrote to support, but they reply that the service is working." (translated from Russian) To Zerox's request to add selling (19 October 2025), Paynet replied that the feature "tez orada ilovaga qo'shiladi" — "will be added to the app soon" (translated from Uzbek); outcome: selling is described in a CityPay help article (5 August 2026): the minimum is the equivalent of 1 USDT, with a 2% fee. To Nasiba's question about legality (Google Play, 8 April 2026), Paynet replied: "Yuqori baho va bizni tanlaganingiz uchun tashakkur! Ha, albatta qonuniy." — "Thank you for the high rating and for choosing us! Yes, it is certainly legal." (translated from Uzbek). As of 28 September 2026, CITY PAY GATE's licenses in the NAPP register are active with no suspension notes.
Voluto (PAYNET CRYPTO): the first review
voluto.uz (collected on 28 September 2026) states: "Voluto (Paynet Crypto LLC) is a licensed service provider…" (translated from Russian); the office is at 2A Labzak Street, Tashkent. According to a Paynet advertisement on Repost (25 August 2026), the location opened on 18 August, with transactions "for cash or by bank transfer" (translated from Russian). There is no Voluto app on Google Play or the App Store (search for "Voluto", 28 September 2026). On Yandex Maps there is one review and no overall rating: Aleksandr S., 5 stars, 27 August 2026 — "Fast, reliable and confidential." (translated from Russian) The company replied on 11 September 2026: "Thank you for your review" (translated from Russian).
Asterium and COINPAY: where to find details
ASTERIUM as of 28 September 2026: App Store — 4.2 (156 ratings), Google Play — 2.88 (276 ratings), Yandex Maps, office — 4.4 (47 ratings, 27 reviews), Trustpilot — 2.4 (8). Another "Asterium" listing (a crypto ATM, 3 Zargar Street) has 4.6 (14 ratings) and the same phone number as the office; we did not verify its link to the licensee. Complaints and quotes are in our Asterium reviews.
As of 28 September 2026, COINPAY has no app of its own in the stores and no Yandex Maps listing; on Trustpilot, the page returned 404 on 24 September 2026, and on 28 September 2026 it was a profile with no reviews, not claimed by the company. For details, see our COINPAY reviews.
Which crypto stores have no reviews
Checked on 28 September 2026: Google Play and the App Store (UZ storefront), Yandex Maps, Trustpilot (by domain; C-BASE has no domain). T-REX, C-BASE, UNEX PAYMENTS and NAQD-EX have not a single rating:
- T-REX — t-rex.uz (the email domain in the register) shows a registrar page with the status "REDEMPTION PERIOD"; there is no Yandex Maps listing at the address in the register.
- C-BASE — the register lists an email on gmail.com; c-base.uz does not respond, and there are no listings.
- UNEX PAYMENTS — unexpay.uz says: "The full launch of the platform is coming very soon" (translated from Russian).
- NAQD-EX — the page description of naqdex.uz reads: "buying and selling USDT legally and transparently" (translated from Russian).
Not checked: 2GIS (the page says "2GIS recommends updating your browser"), Google Maps, Otzovik, iRecommend, Telegram comments. The citypay.uz website returned a 500 error on 28 September 2026.
Look-alikes in the app stores
A search for "CityPay" on Google Play returns CityPay by CityExpressTools and Citypay.io POS, an "app for businesses" on the same domain as CITY PAY GATE's email in the register; the App Store returns CityPay Nepal. The wallet for Uzbekistan is inside Paynet by PAYNET, AJ, not in "Paynet Кошелек" (Paynet Wallet) by Paynet Services. The developers of Unex Bank (JSC Unex Bank) and CoinPay (Fancy Technologies on the App Store, IGotSolution on Google Play) do not match the legal entities in the register.
How a crypto store differs from a crypto exchange
The rules: Regulation No. 3380 on licensing (NAPP director's order No. 32 of 14 July 2022, registered 15 August 2022; amendments No. 3380-2 in force since 3 June 2026, amendments No. 3380-3 take effect on 1 October 2026), Rules No. 3379 on exchange trading (order No. 33 of 18 July 2022, in force since 15 August 2022) and Rules No. 3395 for crypto stores (order No. 43 of 29 September 2022, in force since 31 October 2022); as of 28 September 2026, lex.uz shows no amendments to No. 3379 or No. 3395.
| Crypto exchange (CE) | Crypto store (CS) | |
|---|---|---|
| Essence | a platform for buying, selling and exchanging (para. 1 of No. 3380), with quotes "based on the ratio of supply and demand" (para. 10 of No. 3380) (translated from Russian) | services for buying and (or) selling crypto assets through a platform and (or) an office (para. 1 of No. 3380, paras. 1–2 of No. 3395) |
| Counterparty | trading between participants, including on the direct trading platform (para. 5 of No. 3379) | the store; it may cover its obligations through transactions with providers in Uzbekistan or on foreign platforms (para. 5 of No. 3395) |
| Client funds | separate accounting and storage of clients' money and assets (para. 3 of No. 3379) | "is not entitled to accept and hold client funds…" (para. 24 of No. 3395) (translated from Russian); custody is under a crypto depository license: CITY PAY GATE holds CD #0004, PAYNET CRYPTO holds CD #0002 |
| Cash | not mentioned in No. 3379 (lex.uz, 28 September 2026) | at the office: purchases for cash in soums or foreign currency; sales by the client "exclusively for the national currency" (para. 7 of No. 3395) (translated from Russian) |
| Capital | at least 5,000 BCV, "of which three thousand are reserved in a separate account" at a bank (para. 10 of No. 3380) (translated from Russian) | the additional requirements of para. 10 of No. 3380 apply only to exchanges |
A store is prohibited from carrying out transactions without identification, with assets of resident issuers, anonymous assets and NFTs (para. 8 of No. 3395); if a client breaks the rules, transactions for that client are restricted for three months (para. 19). Citizens and legal entities of Uzbekistan "may carry out transactions to buy, sell and (or) exchange crypto assets exclusively through national service providers in the established procedure, except in cases provided for by legislative acts" (translated from Russian) (subparagraph "d" of paragraph 3 of Presidential Resolution PQ-3832 of 3 July 2018, as amended by PQ-143 from 20 April 2026). Step by step — in our guide to buying crypto legally.
FAQ
What are the reviews of crypto stores in Uzbekistan like in 2026? Among the eight operating stores, Asterium has the most reviews in the app stores, on Yandex Maps and on Trustpilot as of 28 September 2026 (218 on Google Play, 100 in the App Store feed — 2 of 3 pages, 27 on Yandex Maps, 8 on Trustpilot). The CityPay wallet in Paynet has 63 in the keyword export from Google Play and 12 from the App Store, Voluto has one; the other five have no ratings (2GIS, Google Maps, Otzovik, iRecommend and Telegram were not checked).
How many crypto stores operate in Uzbekistan? Eight are active with no suspension notes: as of 1 October 2026, NAPP's table of active licenses lists 13 crypto stores, five of which are suspended; the CRYPTO MARKET license has been revoked. Check the legal entity in the register: Voluto is PAYNET CRYPTO, CityPay is CITY PAY GATE.
What do users of the crypto wallet in Paynet complain about? In the keyword export (Google Play and the App Store, 28 September 2026), the complaints include money debited without the asset being credited, a section that doesn't work and withdrawal minimums. Paynet mostly replies with a template containing its call center number.
How does a crypto store differ from a crypto exchange? A store itself sells crypto assets to the client and buys them from the client, and is not entitled to hold client funds (para. 24 of No. 3395) — custody is provided under a separate depository license; an exchange runs trading between participants with quotes based on supply and demand (para. 10 of No. 3380). At a store's office, you can buy a crypto asset for cash (para. 7 of No. 3395).
Can I use a suspended crypto store? We do not recommend it: as of 1 October 2026, five crypto store licenses in the NAPP register are suspended, with no records of resumption; the CRYPTO MARKET license, suspended since 1 March 2026, was not reinstated but revoked. The suspension note appears in the register's column of grounds, not on the maps.
Sources
- NAPP and lex.uz, 28 September 2026: license register, No. 3395, No. 3380, No. 3379, PQ-3832
- Paynet and CityPay: Google Play, App Store, App Store RSS, CityPay: wallet, buying, selling; Kapital.uz, 24 September 2025, advertisement, citypay.uz, Telegram
- Voluto: voluto.uz, Repost, 25 August 2026, advertisement, Yandex Maps
- Asterium, COINPAY: App Store, Google Play, Yandex Maps, Trustpilot: Asterium, COINPAY
- Other, collected on 28 September 2026: unexpay.uz, naqdex.uz, t-rex.uz, CryptoMag, 2GIS
